Executive Development Programme in CRM for Increased Customer Lifetime Value

Name: Executive Development Programme in CRM for Increased Customer Lifetime Value
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The Executive Development Programme in CRM for Increased Customer Lifetime Value certificate course is a comprehensive program designed to equip professionals with essential skills to drive customer-centric business strategies. This course emphasizes the importance of CRM in improving customer relationships, satisfaction, and loyalty, leading to increased revenue and profitability.

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AboutThisCourse

In today's competitive business landscape, there is a high demand for professionals who can leverage CRM to deliver exceptional customer experiences and drive business growth. This course is designed to meet that demand, providing learners with practical knowledge and tools to optimize their CRM strategies, analyze customer data, and make data-driven decisions to improve customer lifetime value. By completing this course, learners will gain a deep understanding of CRM best practices, customer segmentation, customer journey mapping, and loyalty program design. They will also develop essential skills in data analysis, marketing automation, and customer service management. With these skills, learners will be well-positioned to advance their careers in marketing, sales, customer service, or any customer-facing role.

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CourseDetails

• Understanding Customer Relationship Management (CRM)
• Importance of Customer Lifetime Value (CLV) in Business Strategy
• Data-Driven Decision Making for Customer Retention
• Implementing Effective CRM Strategies for Increased CLV
• Leveraging CRM Technology for Customer Engagement
• Personalization and Segmentation in CRM
• Metrics and Analytics for CRM Success
• Building a Customer-Centric Culture in the Organization
• Case Studies: Successful CRM Implementations for Increased CLV
• Best Practices in CRM for Long-Term Customer Engagement

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BasicUnderstandingSubject
ProficiencyEnglish
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BasicComputerSkills
DedicationCompleteCourse

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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EXECUTIVE DEVELOPMENT PROGRAMME IN CRM FOR INCREASED CUSTOMER LIFETIME VALUE

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London School of International Business (LSIB)

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05 May 2025

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