Masterclass Certificate in E-commerce CRM and Customer Insights
-- ViewingNowThe Masterclass Certificate in E-commerce CRM and Customer Insights is a comprehensive course designed to equip learners with essential skills for career advancement in the booming e-commerce industry. This course emphasizes the importance of Customer Relationship Management (CRM) and data-driven decision-making, both critical components in today's digital business landscape.
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โข CRM
โข Customer Insights
โข E-commerce CRM
โข Customer Segmentation
โข Data Analysis for CRM
โข Personalization in E-commerce
โข Customer Journey Mapping
โข CRM Strategy and Implementation
โข Measuring CRM Success
โข Customer Retention and Loyalty
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