Masterclass Certificate in E-commerce CRM and Customer Insights

Name: Masterclass Certificate in E-commerce CRM and Customer Insights
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The Masterclass Certificate in E-commerce CRM and Customer Insights is a comprehensive course designed to equip learners with essential skills for career advancement in the booming e-commerce industry. This course emphasizes the importance of Customer Relationship Management (CRM) and data-driven decision-making, both critical components in today's digital business landscape.

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AboutThisCourse

In this program, learners will gain a deep understanding of CRM strategies, customer segmentation, and predictive analytics. They will also master the use of CRM tools and platforms, enabling them to drive customer engagement, loyalty, and revenue. The course is highly relevant in the current market scenario where businesses are increasingly relying on customer insights for strategic planning and growth. Upon completion, learners will be able to demonstrate proficiency in CRM best practices, customer journey mapping, and data analysis. This masterclass not only enhances technical skills but also cultivates a customer-centric mindset, a highly sought-after trait in today's competitive job market.

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CourseDetails

• CRM
• Customer Insights
• E-commerce CRM
• Customer Segmentation
• Data Analysis for CRM
• Personalization in E-commerce
• Customer Journey Mapping
• CRM Strategy and Implementation
• Measuring CRM Success
• Customer Retention and Loyalty

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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MASTERCLASS CERTIFICATE IN E-COMMERCE CRM AND CUSTOMER INSIGHTS

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London School of International Business (LSIB)

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05 May 2025

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