Professional Certificate in Strategic Persona Mapping
-- ViewingNowThe Professional Certificate in Strategic Persona Mapping is a crucial course for professionals aiming to enhance their user experience (UX) and customer experience (CX) skills. This certificate course focuses on teaching learners how to create data-driven personas that align with their organization's goals and improve user engagement.
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โข Unit 1: Introduction to Strategic Persona Mapping
โข Unit 2: Understanding Customer Segmentation
โข Unit 3: Creating Accurate Buyer Personas
โข Unit 4: Analyzing Customer Journeys
โข Unit 5: Utilizing Data-Driven Insights for Persona Development
โข Unit 6: Strategic Planning with Persona Mapping
โข Unit 7: Implementing Persona-Based Marketing Campaigns
โข Unit 8: Measuring the Impact of Persona Mapping
โข Unit 9: Best Practices for Maintaining and Updating Personas
โข Unit 10: Advanced Techniques for Strategic Persona Mapping
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