Advanced Certificate in Strategic Social Media Crisis Management
-- ViewingNowThe Advanced Certificate in Strategic Social Media Crisis Management is a crucial course designed to meet the growing industry demand for experts who can manage social media crises effectively. This certificate course emphasizes the importance of proactive and reactive strategies, teaching learners how to prevent, manage, and recover from digital crises that can harm a company's reputation.
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โข Advanced Social Media Listening and Monitoring
โข Social Media Crisis Management Framework
โข Developing a Crisis Communication Plan
โข Stakeholder Management in Social Media Crises
โข Legal and Ethical Considerations in Crisis Management
โข Social Media Crisis Simulation and Training
โข Measuring and Evaluating Crisis Management Performance
โข Crisis Management in Integrated Marketing Communications
โข Reputation Management and Recovery Strategies
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