Advanced Certificate in Strategic Social Media Crisis Management
-- ViewingNowThe Advanced Certificate in Strategic Social Media Crisis Management is a crucial course designed to meet the growing industry demand for experts who can manage social media crises effectively. This certificate course emphasizes the importance of proactive and reactive strategies, teaching learners how to prevent, manage, and recover from digital crises that can harm a company's reputation.
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⢠Advanced Social Media Listening and Monitoring
⢠Social Media Crisis Management Framework
⢠Developing a Crisis Communication Plan
⢠Stakeholder Management in Social Media Crises
⢠Legal and Ethical Considerations in Crisis Management
⢠Social Media Crisis Simulation and Training
⢠Measuring and Evaluating Crisis Management Performance
⢠Crisis Management in Integrated Marketing Communications
⢠Reputation Management and Recovery Strategies
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