Certificate Esports Customer Support: Managing Customer Expectations
-- ViewingNowThe Certificate Esports Customer Support: Managing Customer Expectations is a comprehensive course designed to equip learners with essential skills for success in the rapidly growing esports industry. This program emphasizes the importance of managing customer expectations, resolving conflicts, and providing exceptional support to maintain a positive brand image.
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โข Esports Customer Support Foundations
โข Understanding Esports and Its Fans
โข Importance of Managing Customer Expectations
โข Setting Clear and Realistic Expectations
โข Communication Strategies for Esports Customer Support
โข Handling Customer Complaints and Escalations
โข Measuring and Evaluating Customer Expectations
โข Continuous Improvement in Esports Customer Support
โข Best Practices in Esports Customer Support
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