Executive Development Programme in Strategic Retail Customer Management
-- ViewingNowThe Executive Development Programme in Strategic Retail Customer Management is a certificate course designed to empower professionals with essential skills for career advancement in the retail industry. This programme emphasizes the importance of customer management in today's retail landscape, where customer experience is a critical differentiator.
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โข Strategic Retail Customer Management: An Overview
โข Customer Segmentation and Profiling
โข Retail Customer Relationship Management (CRM)
โข Customer Value Management and Analysis
โข Customer Experience and Engagement Strategies
โข Retail Marketing Analytics
โข Digital and Omnichannel Strategies in Retail Customer Management
โข Sales Force Management and Training
โข Performance Metrics and Evaluation in Retail Customer Management
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