Executive Development Programme in Strategic Retail Customer Management

Name: Executive Development Programme in Strategic Retail Customer Management
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The Executive Development Programme in Strategic Retail Customer Management is a certificate course designed to empower professionals with essential skills for career advancement in the retail industry. This programme emphasizes the importance of customer management in today's retail landscape, where customer experience is a critical differentiator.

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AboutThisCourse

Learners will gain a deep understanding of customer management strategies, data analysis, retail technology, and digital transformation. The course is ideal for retail managers, marketing professionals, and business leaders seeking to enhance their strategic thinking and decision-making skills. By completing this programme, learners will be equipped with the tools and knowledge to drive customer-centric innovation, improve customer loyalty, and increase revenue in their organizations. With the retail industry's growing demand for skilled customer management professionals, this course is an excellent opportunity for learners to advance their careers and make a positive impact on their organizations.

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CourseDetails

• Strategic Retail Customer Management: An Overview
• Customer Segmentation and Profiling
• Retail Customer Relationship Management (CRM)
• Customer Value Management and Analysis
• Customer Experience and Engagement Strategies
• Retail Marketing Analytics
• Digital and Omnichannel Strategies in Retail Customer Management
• Sales Force Management and Training
• Performance Metrics and Evaluation in Retail Customer Management

CareerPath

The Executive Development Programme in Strategic Retail Customer Management focuses on developing professionals for the growing field of retail customer management in the UK. This 3D Google Charts pie chart represents the distribution of roles and their demand in the industry. Roles like Retail Customer Analyst and Retail Customer Strategist take up 25% and 30% of the market share, respectively, emphasizing the need for professionals skilled in data analysis and strategic planning. Retail Customer Experience Manager and Retail Customer Insights Manager positions account for 20% and 15% of the demand, showcasing the importance of customer experience and insights in retail. The smallest segment, Retail Customer Data Scientist, comprises 10% of the market share, reflecting the evolving need for advanced data analysis in retail customer management. This responsive 3D pie chart adapts to all screen sizes and maintains a transparent background with no added background color. The data visualization helps professionals understand the industry's needs and align their career paths in strategic retail customer management accordingly.

EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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EXECUTIVE DEVELOPMENT PROGRAMME IN STRATEGIC RETAIL CUSTOMER MANAGEMENT

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London School of International Business (LSIB)

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05 May 2025

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