Advanced Certificate in The Economics of Customer Retention
-- ViewingNowThe Advanced Certificate in The Economics of Customer Retention is a comprehensive course that equips learners with essential skills to excel in customer retention and loyalty management. This course emphasizes the importance of understanding customer behavior and economic principles in building profitable customer relationships.
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โข Customer Retention
โข Customer Lifetime Value (CLV)
โข Customer Segmentation and Profiling
โข Strategies for Customer Retention
โข Metrics for Measuring Customer Retention
โข Impact of Customer Retention on Business Performance
โข Customer Experience Management
โข Churn Analysis and Prediction
โข Personalization and Customization in Customer Retention
โข Building Customer Loyalty and Advocacy
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