Advanced Certificate in The Economics of Customer Retention

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The Advanced Certificate in The Economics of Customer Retention is a comprehensive course that equips learners with essential skills to excel in customer retention and loyalty management. This course emphasizes the importance of understanding customer behavior and economic principles in building profitable customer relationships.

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AboutThisCourse

In today's highly competitive business landscape, customer retention has become a critical success factor for organizations. This course provides learners with the necessary knowledge and tools to analyze customer data, measure customer lifetime value, and develop retention strategies that drive business growth and profitability. By completing this course, learners will gain a deep understanding of the economic principles that underpin customer retention and loyalty management. They will also develop the ability to design and implement customer retention programs that deliver measurable results. This course is an excellent opportunity for marketing professionals, customer service leaders, and business owners to enhance their skills and advance their careers.

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CourseDetails

• Customer Retention
• Customer Lifetime Value (CLV)
• Customer Segmentation and Profiling
• Strategies for Customer Retention
• Metrics for Measuring Customer Retention
• Impact of Customer Retention on Business Performance
• Customer Experience Management
• Churn Analysis and Prediction
• Personalization and Customization in Customer Retention
• Building Customer Loyalty and Advocacy

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EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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  • NotAccreditedRecognized
  • NotRegulatedAuthorized
  • ComplementaryFormalQualifications

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CourseFee

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FastTrack GBP £140
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AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
  • OpenEnrollmentStartAnytime
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StandardMode GBP £90
CompleteInTwoMonths
FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • DigitalCertificate
  • CourseMaterials
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ADVANCED CERTIFICATE IN THE ECONOMICS OF CUSTOMER RETENTION
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London School of International Business (LSIB)
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05 May 2025
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