Certificate in Business Support and Customer Relationship Management
-- ViewingNowThe Certificate in Business Support and Customer Relationship Management is a comprehensive course designed to empower learners with essential skills for career advancement. This program focuses on enhancing business support proficiency and managing customer relationships, which are vital in today's service-oriented industries.
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Students enrolled
GBP £ 140
GBP £ 202
Save 44% with our special offer
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โข Business Support Fundamentals
โข Customer Relationship Management (CRM) Principles
โข Effective Communication in Business Support
โข Utilizing CRM Software and Tools
โข Business Process Improvement and CRM
โข Customer Segmentation and Targeting
โข Managing Customer Expectations and Queries
โข Measuring CRM Success and KPIs
โข Data Privacy and Security in CRM
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