Global Certificate in Speech Analytics and its Applications
-- ViewingNowThe Global Certificate in Speech Analytics and its Applications is a comprehensive course designed to equip learners with essential skills in speech analytics, a rapidly growing field that uses AI and machine learning to extract valuable insights from audio data. This course is crucial in today's industry, where businesses increasingly rely on customer interactions to improve products, services, and overall customer experience.
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โข Introduction to Speech Analytics
โข Speech Recognition and Transcription Technologies
โข Natural Language Processing and Understanding
โข Key Applications of Speech Analytics
- Customer Experience Improvement
- Compliance Monitoring
- Sales and Marketing Optimization
โข Data Analysis and Visualization in Speech Analytics
โข Ethical Considerations in Speech Analytics
โข Implementing and Managing Speech Analytics Solutions
โข Future Trends and Innovations in Speech Analytics
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