Global Certificate in Speech Analytics and its Applications
-- ViewingNowThe Global Certificate in Speech Analytics and its Applications is a comprehensive course designed to equip learners with essential skills in speech analytics, a rapidly growing field that uses AI and machine learning to extract valuable insights from audio data. This course is crucial in today's industry, where businesses increasingly rely on customer interactions to improve products, services, and overall customer experience.
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⢠Introduction to Speech Analytics
⢠Speech Recognition and Transcription Technologies
⢠Natural Language Processing and Understanding
⢠Key Applications of Speech Analytics
- Customer Experience Improvement
- Compliance Monitoring
- Sales and Marketing Optimization
⢠Data Analysis and Visualization in Speech Analytics
⢠Ethical Considerations in Speech Analytics
⢠Implementing and Managing Speech Analytics Solutions
⢠Future Trends and Innovations in Speech Analytics
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