Masterclass Certificate in Social Media Listening Essentials
-- ViewingNowThe Masterclass Certificate in Social Media Listening Essentials is a comprehensive course that empowers learners with the essential skills to monitor, analyze, and respond to online conversations. This program highlights the importance of social media listening in understanding customer needs, tracking brand reputation, and gaining insights into market trends.
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⢠Social Media Listening Fundamentals
⢠Setting Up Social Media Listening Tools
⢠Identifying Keywords and Social Media Signals
⢠Analyzing Social Media Data and Metrics
⢠Social Media Listening for Brand Reputation Management
⢠Utilizing Social Media Listening for Competitive Analysis
⢠Incorporating Social Media Listening into Marketing Strategies
⢠Social Media Listening for Customer Experience and Support
⢠Ethics in Social Media Listening and Data Privacy
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