Masterclass Certificate in Social Media Listening Essentials
-- ViewingNowThe Masterclass Certificate in Social Media Listening Essentials is a comprehensive course that empowers learners with the essential skills to monitor, analyze, and respond to online conversations. This program highlights the importance of social media listening in understanding customer needs, tracking brand reputation, and gaining insights into market trends.
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โข Social Media Listening Fundamentals
โข Setting Up Social Media Listening Tools
โข Identifying Keywords and Social Media Signals
โข Analyzing Social Media Data and Metrics
โข Social Media Listening for Brand Reputation Management
โข Utilizing Social Media Listening for Competitive Analysis
โข Incorporating Social Media Listening into Marketing Strategies
โข Social Media Listening for Customer Experience and Support
โข Ethics in Social Media Listening and Data Privacy
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