Professional Certificate in Social Media for Enhanced Customer Journeys
-- ViewingNowThe Professional Certificate in Social Media for Enhanced Customer Journeys is a comprehensive course designed to meet the growing industry demand for social media experts. This course emphasizes the importance of social media in today's digital marketing landscape and its critical role in shaping customer journeys.
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⢠Social Media Customer Journey Mapping
⢠Understanding Social Media Analytics
⢠Creating Engaging Social Media Content
⢠Social Media Listening and Monitoring
⢠Social Media Advertising Strategies
⢠Social Media Platforms for Business
⢠Social Media for Customer Service and Support
⢠Social Media Strategy and Planning
⢠Social Media ROI and Performance Measurement
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