Professional Certificate in Social Media for Enhanced Customer Journeys

Name: Professional Certificate in Social Media for Enhanced Customer Journeys
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The Professional Certificate in Social Media for Enhanced Customer Journeys is a comprehensive course designed to meet the growing industry demand for social media experts. This course emphasizes the importance of social media in today's digital marketing landscape and its critical role in shaping customer journeys.

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AboutThisCourse

With a focus on practical skills, learners will gain hands-on experience in creating and implementing social media strategies that drive business results. Topics covered include social listening, content creation, community management, analytics, and social customer care. Upon completion, learners will be equipped with the essential skills required to excel in social media roles across various industries. This certification will not only validate learners' expertise in social media marketing but also provide a competitive edge, leading to career advancement and increased earning potential.

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CourseDetails

• Social Media Customer Journey Mapping
• Understanding Social Media Analytics
• Creating Engaging Social Media Content
• Social Media Listening and Monitoring
• Social Media Advertising Strategies
• Social Media Platforms for Business
• Social Media for Customer Service and Support
• Social Media Strategy and Planning
• Social Media ROI and Performance Measurement

CareerPath

In the ever-evolving digital landscape, businesses are increasingly recognising the importance of social media for enhancing customer journeys. This has led to a surge in demand for professionals with a deep understanding of social media strategies in the UK. The 3D pie chart above highlights the most in-demand social media roles in the UK job market and their corresponding demand percentages. The Social Media Manager role takes the lead with 65% demand, followed by Digital Marketing Specialist at 70%. Content Marketing Coordinators and Social Media Analysts are also in high demand, with 55% and 60% respectively. Influencer Marketing Specialists complete the list, with 45% of the demand. By pursuing a Professional Certificate in Social Media for Enhanced Customer Journeys, you'll be developing a unique set of skills that will position you competitively in this growing market.

EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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CourseProvidesPractical

NotAccreditedRecognized
NotRegulatedAuthorized
ComplementaryFormalQualifications

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FastTrack GBP £140

CompleteInOneMonth

AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

CompleteInTwoMonths

FlexibleLearningPace

TwoThreeHoursPerWeek
RegularCertificateDelivery
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DigitalCertificate
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PROFESSIONAL CERTIFICATE IN SOCIAL MEDIA FOR ENHANCED CUSTOMER JOURNEYS

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London School of International Business (LSIB)

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05 May 2025

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