Certificate in Tactical Social Media Listening
-- ViewingNowThe Certificate in Tactical Social Media Listening is a comprehensive course designed to equip learners with the essential skills to monitor, analyze, and respond to online conversations effectively. This course highlights the importance of social media listening in making informed business decisions, managing brand reputation, and understanding customer needs.
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⢠Introduction to Tactical Social Media Listening & Monitoring
⢠Understanding Social Media Analytics & Metrics
⢠Identifying Relevant Social Media Channels & Influencers
⢠Setting Up Social Media Monitoring Tools & Alerts
⢠Social Media Crisis Management & Escalation Protocols
⢠Analyzing Competitor Social Media Strategies
⢠Leveraging Social Media Data for Business Decision Making
⢠Creating Data-Driven Social Media Content Strategies
⢠Ethics & Legal Considerations in Social Media Listening
⢠Best Practices for Tactical Social Media Listening
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