Masterclass Certificate in Social Media: Customer Engagement

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The Masterclass Certificate in Social Media: Customer Engagement is a comprehensive course designed to empower learners with essential social media skills for career advancement. This program focuses on teaching strategies to boost customer engagement, harness the power of analytics, and create data-driven social media campaigns.

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AboutThisCourse

In today's digital age, social media has become an indispensable tool for businesses to connect with their customers. As a result, there is a high demand for professionals who can leverage social media platforms to drive customer engagement, increase brand awareness, and generate revenue. By completing this course, learners will gain a deep understanding of social media best practices and how to apply them in a business context. They will develop a range of skills, including content creation, community management, social listening, and analytics. These skills are highly valued in various industries, making this course an excellent investment in one's career development.

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CourseDetails


• Social Media Listening and Monitoring
• Social Media Customer Engagement Strategies
• Building a Social Media Content Plan
• Social Media Analytics and Metrics
• Customer Segmentation and Targeting on Social Media
• Social Media Customer Service Best Practices
• Social Media Crisis Management
• Leveraging User-Generated Content for Customer Engagement
• Social Media Advertising for Customer Engagement
• Social Media Brand Advocacy and Influencer Marketing

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EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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  • NotAccreditedRecognized
  • NotRegulatedAuthorized
  • ComplementaryFormalQualifications

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CourseFee

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FastTrack GBP £140
CompleteInOneMonth
AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
  • OpenEnrollmentStartAnytime
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StandardMode GBP £90
CompleteInTwoMonths
FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • FullCourseAccess
  • DigitalCertificate
  • CourseMaterials
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MASTERCLASS CERTIFICATE IN SOCIAL MEDIA: CUSTOMER ENGAGEMENT
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London School of International Business (LSIB)
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05 May 2025
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