Masterclass Certificate in Social Media: Customer Engagement
-- ViewingNowThe Masterclass Certificate in Social Media: Customer Engagement is a comprehensive course designed to empower learners with essential social media skills for career advancement. This program focuses on teaching strategies to boost customer engagement, harness the power of analytics, and create data-driven social media campaigns.
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โข Social Media Listening and Monitoring
โข Social Media Customer Engagement Strategies
โข Building a Social Media Content Plan
โข Social Media Analytics and Metrics
โข Customer Segmentation and Targeting on Social Media
โข Social Media Customer Service Best Practices
โข Social Media Crisis Management
โข Leveraging User-Generated Content for Customer Engagement
โข Social Media Advertising for Customer Engagement
โข Social Media Brand Advocacy and Influencer Marketing
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