Executive Development Programme in AI for Enhanced Customer Lifetime Value
-- ViewingNowThe Executive Development Programme in AI for Enhanced Customer Lifetime Value is a certificate course designed to equip learners with essential skills in Artificial Intelligence (AI) for customer relationship management. This program highlights the importance of AI in today's business landscape, where it has become a critical tool for improving customer engagement, satisfaction, and loyalty.
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• Introduction to Artificial Intelligence (AI): Understanding the basics of AI, its applications, and potential impact on business
• Data Analytics for Customer Lifetime Value (CLV): Utilizing data analytics to measure and optimize CLV
• Machine Learning (ML) Algorithms: Overview of ML algorithms, including supervised, unsupervised, and reinforcement learning
• Natural Language Processing (NLP): Using NLP to extract insights from customer feedback and interactions
• AI in Marketing and Sales: Leveraging AI to improve customer targeting, segmentation, and personalization
• AI in Customer Service: Implementing AI-powered chatbots and virtual assistants to enhance customer support
• AI Ethics and Regulations: Understanding ethical considerations and regulatory requirements for AI implementation
• AI Strategy and Implementation: Developing a strategic plan to integrate AI into customer engagement and retention efforts
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- BasicUnderstandingSubject
- ProficiencyEnglish
- ComputerInternetAccess
- BasicComputerSkills
- DedicationCompleteCourse
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- ThreeFourHoursPerWeek
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- TwoThreeHoursPerWeek
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