Professional Certificate in CLTV and Customer Success

Name: Professional Certificate in CLTV and Customer Success
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The Professional Certificate in Customer Lifetime Value (CLTV) and Customer Success is a comprehensive course designed to equip learners with the essential skills required in today's customer-centric business environment. This course highlights the importance of CLTV in making informed business decisions and creating effective customer success strategies.

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AboutThisCourse

In this age of cut-throat competition, companies are increasingly focusing on retaining existing customers and maximizing their lifetime value. As a result, the demand for professionals who can drive customer success and increase CLTV has skyrocketed. This course is a perfect fit for anyone looking to advance their career in customer success, sales, marketing, or product management. Through this course, learners will gain a deep understanding of CLTV metrics, customer success best practices, and how to use data-driven insights to drive customer engagement and loyalty. By the end of the course, learners will have the skills and knowledge required to deliver exceptional customer experiences, increase revenue, and drive long-term business growth.

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CourseDetails

• Understanding CLTV (Customer Lifetime Value) & Its Importance
• Customer Success: Definition, Roles & Responsibilities
• Calculating CLTV: Formulas & Techniques
• Maximizing CLTV: Strategies & Best Practices
• Customer Success Metrics & KPIs
• Customer Segmentation & CLTV Analysis
• Implementing Customer Success Programs
• Building & Managing Customer Success Teams
• Using Technology & Tools for Customer Success & CLTV Management

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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NotAccreditedRecognized
NotRegulatedAuthorized
ComplementaryFormalQualifications

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
RegularCertificateDelivery
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PROFESSIONAL CERTIFICATE IN CLTV AND CUSTOMER SUCCESS

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London School of International Business (LSIB)

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05 May 2025

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