Advanced Certificate in E-commerce CRM and Customer Retention

-- ViewingNow

The Advanced Certificate in E-commerce CRM and Customer Retention is a crucial course designed to empower professionals with the latest Customer Relationship Management (CRM) strategies in the thriving e-commerce industry. This certification focuses on enhancing customer engagement, data-driven decision making, and loyalty programs, making it highly relevant in today's digital business landscape.

4,5
Based on 5.817 reviews

5.294+

Students enrolled

GBP £ 140

GBP £ 202

Save 44% with our special offer

Start Now

AboutThisCourse

Companies increasingly demand experts who can leverage CRM tools and techniques to drive customer retention, which directly impacts revenue growth. This course equips learners with essential skills, including using CRM platforms, analyzing customer data, and implementing effective retention strategies, ensuring their readiness for exciting career opportunities in e-commerce and beyond. By mastering these advanced CRM and customer retention techniques, professionals can significantly contribute to their organizations' success and foster long-lasting, profitable relationships with customers, leading to rewarding career advancements.

HundredPercentOnline

LearnFromAnywhere

ShareableCertificate

AddToLinkedIn

TwoMonthsToComplete

AtTwoThreeHoursAWeek

StartAnytime

NoWaitingPeriod

CourseDetails

• Advanced CRM Strategies & Implementation
• E-commerce Customer Segmentation & Personalization
• Multi-Channel Customer Engagement in E-commerce
• Metrics & Analytics for CRM & Customer Retention
• Customer Lifetime Value (CLV) Maximization in E-commerce
• AI & Machine Learning in CRM & Customer Retention
• Building Customer Loyalty through Gamification & Rewards
• Social Media & Influencer Marketing for Customer Retention
• Mobile CRM & Customer Retention Techniques

CareerPath

EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

NoPriorQualifications

CourseStatus

CourseProvidesPractical

  • NotAccreditedRecognized
  • NotRegulatedAuthorized
  • ComplementaryFormalQualifications

ReceiveCertificateCompletion

WhyPeopleChooseUs

LoadingReviews

FrequentlyAskedQuestions

WhatMakesCourseUnique

▼

HowLongCompleteCourse

▼

WhatSupportWillIReceive

▼

IsCertificateRecognized

▼

WhatCareerOpportunities

▼

WhenCanIStartCourse

▼

WhatIsCourseFormat

▼

CourseFee

MostPopular
FastTrack GBP £140
CompleteInOneMonth
AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
  • OpenEnrollmentStartAnytime
Start Now
StandardMode GBP £90
CompleteInTwoMonths
FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
Start Now
WhatsIncludedBothPlans
  • FullCourseAccess
  • DigitalCertificate
  • CourseMaterials
AllInclusivePricing

GetCourseInformation

WellSendDetailedInformation

PayAsCompany

RequestInvoiceCompany

PayByInvoice

EarnCareerCertificate

SampleCertificateBackground
ADVANCED CERTIFICATE IN E-COMMERCE CRM AND CUSTOMER RETENTION
IsAwardedTo
LearnerName
WhoHasCompletedProgramme
London School of International Business (LSIB)
AwardedOn
05 May 2025
BlockchainId s-1-a-2-m-3-p-4-l-5-e
AddCredentialToProfile
SSB Logo

4.8
Nova Inscrição
→ Ver Curso