Masterclass Certificate in Customer Support Data Analytics for Beginners

Name: Masterclass Certificate in Customer Support Data Analytics for Beginners
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The Masterclass Certificate in Customer Support Data Analytics for Beginners is a comprehensive course designed for individuals seeking to excel in data analysis for customer support. This course highlights the importance of data-driven decision-making in customer support, addressing industry demand for professionals equipped with data analytics skills.

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AboutThisCourse

Throughout the course, learners acquire essential skills in data collection, analysis, and visualization, empowering them to transform raw customer support data into actionable insights. Learners also explore key performance indicators (KPIs) and gain expertise in interpreting data to enhance customer support strategies, resolve complex issues, and boost overall customer satisfaction. Upon completion, this certificate equips learners with the necessary skills for career advancement in customer support, data analysis, or related fields. Stand out in the competitive job market and unlock new opportunities by mastering the art of customer support data analytics.

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CourseDetails

• Introduction to Customer Support Data Analytics
• Understanding Customer Support Metrics
• Data Collection Methods in Customer Support
• Data Cleaning and Preparation for Analysis
• Exploratory Data Analysis for Customer Support
• Quantitative Data Analysis in Customer Support
• Qualitative Data Analysis in Customer Support
• Visualizing Customer Support Data
• Interpreting and Presenting Customer Support Analytics Findings
• Applying Data Analytics to Improve Customer Support Strategies

CareerPath

The **Masterclass Certificate in Customer Support Data Analytics for Beginners** is designed for professionals seeking to enhance their skills in the growing field of customer support data analytics. This course covers essential skills, including data analysis, customer service, communication, and familiarity with CRM software. Based on recent job market trends, the demand for professionals with these skills has increased significantly in the UK. According to our research, the average salary range for a Customer Support Data Analyst in the UK is £28,000 to £45,000 per year. This course covers the necessary skills for those looking to start a career in customer support data analytics, as well as for existing professionals seeking to enhance their data analytics abilities. The course includes hands-on projects and case studies, providing students with the opportunity to apply their skills in real-world scenarios. Upon completion of the course, students will have a comprehensive understanding of the field and a solid foundation in the necessary skills to succeed in the growing job market for customer support data analysts in the UK.

EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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MASTERCLASS CERTIFICATE IN CUSTOMER SUPPORT DATA ANALYTICS FOR BEGINNERS

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London School of International Business (LSIB)

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05 May 2025

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