Certificate in Customer-Focused Negotiation Strategies for Success

Name: Certificate in Customer-Focused Negotiation Strategies for Success
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The Certificate in Customer-Focused Negotiation Strategies for Success is a comprehensive course designed to empower professionals with essential negotiation skills. In today's competitive business environment, effective negotiation is crucial for career advancement and success.

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AboutThisCourse

This course focuses on customer-centric negotiation strategies, teaching learners how to balance the interests of their organization with the needs and expectations of customers. By enhancing their ability to communicate, persuade, and resolve conflicts, learners can build stronger relationships, increase customer satisfaction, and drive business growth. Industry demand for skilled negotiators is high, with organizations increasingly recognizing the value of collaborative, customer-focused approaches. By completing this course, learners will not only gain a recognized qualification but also acquire a vital skill set that can enhance their career prospects and contribute to their organization's success.

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CourseDetails

• Understanding Customer-Focused Negotiation Strategies
• The Importance of Effective Communication in Negotiations
• Preparing for Customer Negotiations: Research and Planning
• Building Rapport and Trust with Customers
• Active Listening and Questioning Techniques in Negotiations
• Identifying Customer Needs and Wants in Negotiations
• Overcoming Objections and Closing the Deal
• Negotiating Ethically and Responsibly
• Analyzing Negotiation Outcomes and Learning from Experience

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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CERTIFICATE IN CUSTOMER-FOCUSED NEGOTIATION STRATEGIES FOR SUCCESS

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London School of International Business (LSIB)

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05 May 2025

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