Professional Certificate Active Listening for Building Trust and Rapport
-- ViewingNowThe Professional Certificate in Active Listening for Building Trust and Rapport is a course that emphasizes the importance of effective listening in both personal and professional settings. This certificate program equips learners with essential skills for career advancement, such as enhancing communication, building trust, and fostering positive relationships.
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โข Understanding Active Listening: Definition and Importance
โข Key Elements of Active Listening
• Attention
• Reflection
• Clarification
• Summarization
โข Non-Verbal Communication in Active Listening
โข Overcoming Barriers to Active Listening
โข Building Trust through Active Listening
โข Active Listening Techniques for Conflict Resolution
โข Active Listening in the Workplace: Benefits and Challenges
โข Practical Exercises for Developing Active Listening Skills
โข Assessing and Improving Active Listening Skills
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EntryRequirements
- BasicUnderstandingSubject
- ProficiencyEnglish
- ComputerInternetAccess
- BasicComputerSkills
- DedicationCompleteCourse
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- NotAccreditedRecognized
- NotRegulatedAuthorized
- ComplementaryFormalQualifications
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- ThreeFourHoursPerWeek
- EarlyCertificateDelivery
- OpenEnrollmentStartAnytime
- TwoThreeHoursPerWeek
- RegularCertificateDelivery
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