Executive Development Programme in Speech Analytics and Business Strategy

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The Executive Development Programme in Speech Analytics and Business Strategy is a certificate course designed to equip learners with essential skills for career advancement. This programme is crucial in today's data-driven world, where businesses are seeking new ways to extract valuable insights from customer interactions.

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AboutThisCourse

The course covers speech analytics tools, techniques, and their application in strategic business decision-making. With the growing demand for data-driven solutions, this programme offers a unique blend of technical and strategic skills. Learners will gain a comprehensive understanding of speech analytics, its importance in business strategy, and how to use it to improve customer experience, increase sales, and reduce operational costs. The course is ideal for managers, team leaders, and professionals in customer service, marketing, sales, and operations. By the end of the programme, learners will be able to leverage speech analytics to drive business strategy, make informed decisions, and gain a competitive edge. This course is not only a great way to enhance your professional skills but also a valuable addition to your resume, opening up new career opportunities in various industries.

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CourseDetails

• Introduction to Speech Analytics · Understanding the basics of speech analytics, its importance, and applications in business
• Data Extraction and Transcription · Techniques for extracting and transcribing audio data for further analysis
• Natural Language Processing (NLP) · Utilizing NLP techniques to extract meaningful insights from speech data
• Speech Analytics Tools and Software · Overview of popular speech analytics tools and software for data analysis
• Key Metrics in Speech Analytics · Identifying and measuring key performance indicators in speech analytics
• Business Strategy and Speech Analytics · Integrating speech analytics into business strategy for improved decision-making
• Change Management and Implementation · Implementing speech analytics tools and processes in the organization
• Ethics and Privacy in Speech Analytics · Ensuring compliance with data privacy regulations and ethical considerations
• Case Studies and Best Practices · Examining successful speech analytics implementations and best practices in various industries

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EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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CourseFee

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FastTrack GBP £140
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AcceleratedLearningPath
  • ThreeFourHoursPerWeek
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StandardMode GBP £90
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FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • DigitalCertificate
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EXECUTIVE DEVELOPMENT PROGRAMME IN SPEECH ANALYTICS AND BUSINESS STRATEGY
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London School of International Business (LSIB)
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05 May 2025
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