Executive Development Programme in Speech Analytics and Business Strategy
-- ViewingNowThe Executive Development Programme in Speech Analytics and Business Strategy is a certificate course designed to equip learners with essential skills for career advancement. This programme is crucial in today's data-driven world, where businesses are seeking new ways to extract valuable insights from customer interactions.
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โข Introduction to Speech Analytics · Understanding the basics of speech analytics, its importance, and applications in business
โข Data Extraction and Transcription · Techniques for extracting and transcribing audio data for further analysis
โข Natural Language Processing (NLP) · Utilizing NLP techniques to extract meaningful insights from speech data
โข Speech Analytics Tools and Software · Overview of popular speech analytics tools and software for data analysis
โข Key Metrics in Speech Analytics · Identifying and measuring key performance indicators in speech analytics
โข Business Strategy and Speech Analytics · Integrating speech analytics into business strategy for improved decision-making
โข Change Management and Implementation · Implementing speech analytics tools and processes in the organization
โข Ethics and Privacy in Speech Analytics · Ensuring compliance with data privacy regulations and ethical considerations
โข Case Studies and Best Practices · Examining successful speech analytics implementations and best practices in various industries
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