Certificate in Mobile Social Listening & Customer Service
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CourseDetails
• Introduction to Mobile Social Listening & Customer Service
• Understanding Social Media Platforms and Mobile Usage
• Social Listening Tools and Techniques
• Mobile Customer Service: Best Practices and Strategies
• Analyzing Mobile Social Listening Data
• Creating a Mobile Social Listening Plan
• Mobile Customer Service Case Studies
• Ethics and Legal Considerations in Mobile Social Listening
• Trends and Future Directions in Mobile Social Listening & Customer Service
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EntryRequirements
- BasicUnderstandingSubject
- ProficiencyEnglish
- ComputerInternetAccess
- BasicComputerSkills
- DedicationCompleteCourse
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- NotAccreditedRecognized
- NotRegulatedAuthorized
- ComplementaryFormalQualifications
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- ThreeFourHoursPerWeek
- EarlyCertificateDelivery
- OpenEnrollmentStartAnytime
- TwoThreeHoursPerWeek
- RegularCertificateDelivery
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