Masterclass Certificate in Social Media Crisis Communication: A Results-Oriented Approach

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The Masterclass Certificate in Social Media Crisis Communication course is a comprehensive program that equips learners with the essential skills to manage and navigate through communication crises in the social media landscape. This course is vital in today's digital age, where businesses and organizations face increasing scrutiny and public pressure on social media platforms.

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AboutThisCourse

With the rise of social media, the demand for professionals who can effectively handle communication crises has never been higher. This course offers a results-oriented approach that prepares learners for real-world scenarios, enabling them to make informed decisions and take appropriate actions during a crisis. By enrolling in this course, learners will gain a deep understanding of social media crisis communication strategies and tactics, as well as the tools and techniques needed to mitigate risks and protect their organization's reputation. This certification can significantly enhance a learner's career prospects, making them a valuable asset to any business or organization in need of effective social media crisis communication management.

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CourseDetails

• Unit 1: Introduction to Social Media Crisis Communication
• Unit 2: Understanding Crisis Communication Theory and Best Practices
• Unit 3: Social Media Listening and Monitoring for Crisis Detection
• Unit 4: Developing a Social Media Crisis Communication Plan
• Unit 5: Crafting Effective Messages for Social Media in a Crisis
• Unit 6: Social Media Crisis Simulation and Training
• Unit 7: Stakeholder Engagement and Relationship Management during a Crisis
• Unit 8: Ethical Considerations in Social Media Crisis Communication
• Unit 9: Metrics and Evaluation for Social Media Crisis Communication
• Unit 10: Case Studies and Best Practices in Social Media Crisis Communication

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EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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  • NotAccreditedRecognized
  • NotRegulatedAuthorized
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FastTrack GBP £140
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AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
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StandardMode GBP £90
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FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • FullCourseAccess
  • DigitalCertificate
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MASTERCLASS CERTIFICATE IN SOCIAL MEDIA CRISIS COMMUNICATION: A RESULTS-ORIENTED APPROACH
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London School of International Business (LSIB)
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05 May 2025
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