Executive Development Programme in Transforming E-commerce with CRM
-- viewing nowThe Executive Development Programme in Transforming E-commerce with CRM is a certificate course designed to empower professionals with the latest CRM strategies and e-commerce trends. This programme emphasizes the importance of customer relationship management in the digital age, addressing industry demand for experts who can drive sales and engagement through data-driven personalization.
7,840+
Students enrolled
GBP £ 140
GBP £ 202
Save 44% with our special offer
About this course
100% online
Learn from anywhere
Shareable certificate
Add to your LinkedIn profile
2 months to complete
at 2-3 hours a week
Start anytime
No waiting period
Course Details
• Unit 1: Introduction to E-commerce Transformation with CRM
• Unit 2: Understanding CRM Systems and their Role in E-commerce
• Unit 3: Leveraging Data Analytics in E-commerce CRM
• Unit 4: Personalization Strategies in E-commerce CRM
• Unit 5: Omnichannel Experience and CRM in E-commerce
• Unit 6: Implementing Effective Customer Engagement Strategies
• Unit 7: Improving Customer Service through CRM in E-commerce
• Unit 8: Social Media and CRM Integration in E-commerce
• Unit 9: Mobile CRM and its Impact on E-commerce
• Unit 10: Future Trends in E-commerce CRM Transformation
Career Path
Entry Requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course Status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
Why people choose us for their career
Loading reviews...
Frequently Asked Questions
Course fee
- 3-4 hours per week
- Early certificate delivery
- Open enrollment - start anytime
- 2-3 hours per week
- Regular certificate delivery
- Open enrollment - start anytime
- Full course access
- Digital certificate
- Course materials
Get course information
Earn a career certificate