Professional Certificate in Social Listening & Strategic Insights

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The Professional Certificate in Social Listening & Strategic Insights is a comprehensive course designed to meet the growing industry demand for social media experts. This certificate course emphasizes the importance of social listening in today's digital world, empowering learners with the skills to analyze social data, identify trends, and convert insights into strategic action plans.

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About this course

In an era where businesses rely heavily on social media for brand awareness and customer engagement, this course equips learners with the essential skills to stay ahead in their careers. Learners will gain hands-on experience with social listening tools, understand how to measure social media ROI, and develop strategies to improve brand reputation and customer satisfaction. With a Professional Certificate in Social Listening & Strategic Insights, learners will be well-positioned to drive impactful decisions and growth in their organizations.

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Course Details

• <strong>Unit 1: Introduction to Social Listening</strong>
• <strong>Unit 2: Social Listening Tools and Technologies</strong>
• <strong>Unit 3: Data Analysis for Social Listening</strong>
• <strong>Unit 4: Identifying and Understanding Your Audience</strong>
• <strong>Unit 5: Competitive Analysis and Market Research</strong>
• <strong>Unit 6: Social Media Monitoring and Measurement</strong>
• <strong>Unit 7: Social Listening for Brand Reputation Management</strong>
• <strong>Unit 8: Social Listening for Content Creation and Curating</strong>
• <strong>Unit 9: Social Listening for Customer Service and Support</strong>
• <strong>Unit 10: Strategic Insights from Social Listening</strong>

Career Path

Entry Requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course Status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

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Earn a career certificate

Sample Certificate Background
PROFESSIONAL CERTIFICATE IN SOCIAL LISTENING & STRATEGIC INSIGHTS
is awarded to
Learner Name
who has completed a programme at
London School of International Business (LSIB)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
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