Professional Certificate in Social Listening & Strategic Insights

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The Professional Certificate in Social Listening & Strategic Insights is a comprehensive course designed to meet the growing industry demand for social media experts. This certificate course emphasizes the importance of social listening in today's digital world, empowering learners with the skills to analyze social data, identify trends, and convert insights into strategic action plans.

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AboutThisCourse

In an era where businesses rely heavily on social media for brand awareness and customer engagement, this course equips learners with the essential skills to stay ahead in their careers. Learners will gain hands-on experience with social listening tools, understand how to measure social media ROI, and develop strategies to improve brand reputation and customer satisfaction. With a Professional Certificate in Social Listening & Strategic Insights, learners will be well-positioned to drive impactful decisions and growth in their organizations.

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CourseDetails

• <strong>Unit 1: Introduction to Social Listening</strong>
• <strong>Unit 2: Social Listening Tools and Technologies</strong>
• <strong>Unit 3: Data Analysis for Social Listening</strong>
• <strong>Unit 4: Identifying and Understanding Your Audience</strong>
• <strong>Unit 5: Competitive Analysis and Market Research</strong>
• <strong>Unit 6: Social Media Monitoring and Measurement</strong>
• <strong>Unit 7: Social Listening for Brand Reputation Management</strong>
• <strong>Unit 8: Social Listening for Content Creation and Curating</strong>
• <strong>Unit 9: Social Listening for Customer Service and Support</strong>
• <strong>Unit 10: Strategic Insights from Social Listening</strong>

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EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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  • NotAccreditedRecognized
  • NotRegulatedAuthorized
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CourseFee

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FastTrack GBP £140
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AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
  • OpenEnrollmentStartAnytime
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StandardMode GBP £90
CompleteInTwoMonths
FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • FullCourseAccess
  • DigitalCertificate
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PROFESSIONAL CERTIFICATE IN SOCIAL LISTENING & STRATEGIC INSIGHTS
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London School of International Business (LSIB)
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05 May 2025
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