Professional Certificate in Social Listening & Strategic Insights
-- ViewingNowThe Professional Certificate in Social Listening & Strategic Insights is a comprehensive course designed to meet the growing industry demand for social media experts. This certificate course emphasizes the importance of social listening in today's digital world, empowering learners with the skills to analyze social data, identify trends, and convert insights into strategic action plans.
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โข <strong>Unit 1: Introduction to Social Listening</strong>
โข <strong>Unit 2: Social Listening Tools and Technologies</strong>
โข <strong>Unit 3: Data Analysis for Social Listening</strong>
โข <strong>Unit 4: Identifying and Understanding Your Audience</strong>
โข <strong>Unit 5: Competitive Analysis and Market Research</strong>
โข <strong>Unit 6: Social Media Monitoring and Measurement</strong>
โข <strong>Unit 7: Social Listening for Brand Reputation Management</strong>
โข <strong>Unit 8: Social Listening for Content Creation and Curating</strong>
โข <strong>Unit 9: Social Listening for Customer Service and Support</strong>
โข <strong>Unit 10: Strategic Insights from Social Listening</strong>
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