Advanced Certificate in Actionable Social Media for Customer Service
-- ViewingNowThe Advanced Certificate in Actionable Social Media for Customer Service is a comprehensive course designed to empower professionals with the skills to excel in today's digital landscape. This certificate course highlights the importance of social media in customer service and provides actionable strategies to enhance customer experiences.
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โข Advanced Social Media Listening
โข Social Media Analytics for Customer Service
โข Actionable Social Media Strategies
โข Social Customer Care Tools and Platforms
โข Building Customer Service Personas on Social Media
โข Social Media Crisis Management for Customer Service
โข Measuring Customer Satisfaction through Social Media
โข Best Practices in Social Media Customer Service
โข Social Media Compliance and Data Privacy for Customer Service
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