Executive Development Programme in Hospitality Data & Customer Relationship Management
-- ViewingNowThe Executive Development Programme in Hospitality Data & Customer Relationship Management is a certificate course designed to empower professionals with essential skills in data analysis and customer relationship management. In today's digital age, data-driven decision-making and customer-centric approaches are crucial for success in the hospitality industry.
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ใณใผใน่ฉณ็ดฐ
โข Introduction to Hospitality Data & Customer Relationship Management
โข Understanding Customer Relationship Management (CRM) Systems
โข Importance of Data Analysis in Hospitality Industry
โข Collecting & Analyzing Customer Data
โข CRM Strategies for Building Customer Loyalty
โข Personalization Techniques in Hospitality CRM
โข Leveraging Data for Improved Customer Experience
โข Hospitality Data Security & Privacy
โข Evaluating & Improving CRM Performance
โข Future Trends in Hospitality Data & Customer Relationship Management
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