Executive Development Programme in Hospitality Data & Customer Relationship Management

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The Executive Development Programme in Hospitality Data & Customer Relationship Management is a certificate course designed to empower professionals with essential skills in data analysis and customer relationship management. In today's digital age, data-driven decision-making and customer-centric approaches are crucial for success in the hospitality industry.

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AboutThisCourse

This programme focuses on the importance of data analysis, interpretation, and visualization, enabling learners to make informed decisions that drive business growth. It also covers customer relationship management strategies, tools, and techniques, helping learners build and maintain strong relationships with customers. The course is industry-demand driven, with a focus on practical skills that can be applied immediately in the workplace. Upon completion, learners will be equipped with essential skills for career advancement in the hospitality industry, including improved decision-making capabilities, enhanced customer relationships, and a competitive edge in the job market. The course is an excellent investment for hospitality professionals seeking to enhance their skills and stay ahead in a rapidly evolving industry.

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CourseDetails

• Introduction to Hospitality Data & Customer Relationship Management
• Understanding Customer Relationship Management (CRM) Systems
• Importance of Data Analysis in Hospitality Industry
• Collecting & Analyzing Customer Data
• CRM Strategies for Building Customer Loyalty
• Personalization Techniques in Hospitality CRM
• Leveraging Data for Improved Customer Experience
• Hospitality Data Security & Privacy
• Evaluating & Improving CRM Performance
• Future Trends in Hospitality Data & Customer Relationship Management

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EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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  • NotAccreditedRecognized
  • NotRegulatedAuthorized
  • ComplementaryFormalQualifications

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CourseFee

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FastTrack GBP £140
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AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
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StandardMode GBP £90
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FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • DigitalCertificate
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EXECUTIVE DEVELOPMENT PROGRAMME IN HOSPITALITY DATA & CUSTOMER RELATIONSHIP MANAGEMENT
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London School of International Business (LSIB)
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05 May 2025
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