Executive Development Programme in AI for Leading Customer-Focused Transformations

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The Executive Development Programme in AI for Leading Customer-Focused Transformations certificate course is a comprehensive program designed to empower business leaders with the necessary skills to drive AI-powered customer-centric transformations. In today's digital age, AI has become a critical driver of business success, and there is a growing demand for leaders who can leverage AI to deliver superior customer experiences.

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AboutThisCourse

This course is essential for professionals looking to advance their careers in a rapidly changing business landscape. By the end of the program, learners will have gained a deep understanding of AI technologies, their applications, and their impact on customer experience. They will also have developed the strategic thinking and leadership skills necessary to lead successful AI transformations, making them valuable assets to any organization. Enroll in this course and gain a competitive edge in the job market by acquiring the skills and knowledge required to drive AI-powered customer-focused transformations and lead your organization into the future.

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CourseDetails

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Unit 1: Introduction to Artificial Intelligence (AI) and its Impact on Business
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Unit 2: Leveraging AI for Customer Experience (CX) and Engagement
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Unit 3: AI in Marketing and Sales: Personalization, Recommendations, and Forecasting
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Unit 4: AI-Driven Customer Support: Chatbots, Virtual Assistants, and Ticketing Systems
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Unit 5: Data Privacy and Ethical Considerations in AI for Customer-Focused Transformations
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Unit 6: AI Strategy Development and Implementation for Customer-Centric Organizations
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Unit 7: Building and Managing Data-Driven Teams for AI Success
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Unit 8: Change Management and Leadership in AI-Powered Customer Transformations
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Unit 9: Measuring AI Success: Metrics, KPIs, and ROI for Customer-Focused Initiatives
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Unit 10: Future Trends in AI and Customer Experience: Preparing for Tomorrow's Challenges

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EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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FastTrack GBP £140
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AcceleratedLearningPath
  • ThreeFourHoursPerWeek
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StandardMode GBP £90
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FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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EXECUTIVE DEVELOPMENT PROGRAMME IN AI FOR LEADING CUSTOMER-FOCUSED TRANSFORMATIONS
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05 May 2025
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