Executive Development Programme in Transforming CX with Technology and Data

Name: Executive Development Programme in Transforming CX with Technology and Data
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The Executive Development Programme in Transforming CX with Technology and Data is a certificate course that holds significant importance in today's digital age. The course is designed to equip learners with essential skills needed to leverage technology and data in transforming customer experiences (CX).

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AboutThisCourse

With the increasing demand for personalized customer experiences, businesses are looking for professionals who can help them stay ahead of the competition. This course provides learners with the necessary knowledge and skills to drive CX transformation using cutting-edge technologies such as AI, machine learning, and data analytics. By enrolling in this course, learners can gain a competitive edge in their careers and open up new opportunities for growth and advancement. The course is relevant for professionals in various industries, including marketing, customer service, and IT. By completing this programme, learners will be able to demonstrate their expertise in CX transformation, making them valuable assets to any organization.

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CourseDetails

• Transforming Customer Experience with Technology
• Understanding Customer Journey Mapping
• Data Analytics for Customer Experience Insights
• Leveraging AI and Machine Learning for CX
• Design Thinking for Customer-Centric Solutions
• Omnichannel Customer Experience Strategy
• Personalization Techniques in Customer Experience
• Emerging Technology Trends in CX
• Change Management and Digital Transformation
• Measuring and Improving Customer Satisfaction with Data

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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EXECUTIVE DEVELOPMENT PROGRAMME IN TRANSFORMING CX WITH TECHNOLOGY AND DATA

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London School of International Business (LSIB)

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05 May 2025

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