Global Certificate in Social Media Intelligence for Service

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The Global Certificate in Social Media Intelligence for Service is a comprehensive course designed to equip learners with essential skills in leveraging social media data for superior customer service. This program highlights the importance of social media intelligence in today's digital age, where businesses increasingly rely on data-driven strategies for decision-making.

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AboutThisCourse

With the rising demand for professionals who can analyze and interpret social media data, this course offers a timely response to the industry's needs. Learners will gain critical skills in social listening, data analysis, and customer engagement, empowering them to drive customer satisfaction, loyalty, and brand reputation. By completing this course, learners will not only enhance their professional skillset but also position themselves for career advancement in various industries. As businesses continue to prioritize customer experience, the ability to harness social media intelligence will be a valuable asset for service professionals seeking to make a meaningful impact.

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CourseDetails

• Social Media Intelligence Fundamentals
• Understanding Social Media Platforms
• Social Listening and Monitoring Techniques
• Social Media Analytics Tools and Metrics
• Data Visualization and Reporting
• Legal and Ethical Considerations in Social Media Intelligence
• Building a Social Media Intelligence Strategy
• Case Studies and Real-World Examples
• Social Media Intelligence for Customer Service

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EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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  • NotAccreditedRecognized
  • NotRegulatedAuthorized
  • ComplementaryFormalQualifications

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CourseFee

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FastTrack GBP £140
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AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
  • OpenEnrollmentStartAnytime
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StandardMode GBP £90
CompleteInTwoMonths
FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • FullCourseAccess
  • DigitalCertificate
  • CourseMaterials
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GLOBAL CERTIFICATE IN SOCIAL MEDIA INTELLIGENCE FOR SERVICE
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London School of International Business (LSIB)
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05 May 2025
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