Executive Development Programme in Email for Effective Negotiations
-- ViewingNowThe Executive Development Programme in Email for Effective Negotiations is a certificate course designed to enhance professional communication skills, with a focus on email negotiations. In today's digital age, email negotiations have become a critical aspect of business communication, and this course aims to equip learners with the essential skills necessary to excel in this area.
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โข Email Writing Fundamentals: Crafting clear, concise, and professional emails.
โข Negotiation Basics: Understanding the principles of effective negotiations.
โข Preparing for Email Negotiations: Gathering information, setting goals, and planning strategies.
โข Structuring an Effective Negotiation Email: Organizing the message, creating a compelling subject line, and using appropriate tone.
โข Persuasion Techniques: Utilizing persuasive language, evidence, and logic in email negotiations.
โข Handling Objections and Counteroffers: Responding effectively to objections, counteroffers, and difficult conversations in emails.
โข Building Relationships: Fostering trust, rapport, and collaboration in email negotiations.
โข Managing Conflict: De-escalating tense situations, finding common ground, and resolving disputes through email.
โข Email Etiquette: Following email best practices, cultural norms, and professional standards.
โข Follow-up and Closure: Summarizing agreements, thanking the other party, and setting next steps in email.
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