Masterclass Certificate in Empathetic Negotiation: Creating Value
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Course Details
• Understanding Empathetic Negotiation: The Power of Emotion and Reason
• Preparing for Negotiations: Research, Planning, and Setting Objectives
• Building Rapport: Active Listening, Nonverbal Communication, and Trust
• Identifying Interests: Uncovering Needs, Wants, and Motivations
• Generating Options: Brainstorming, Multiple Offers, and Expanding the Pie
• Evaluating Proposals: Analyzing Outcomes, Trade-offs, and Consequences
• Overcoming Obstacles: Handling Tough Topics, Emotions, and Conflicts
• Closing the Deal: Agreement, Confirmation, and Follow-up
• Developing a Negotiation Mindset: Resilience, Adaptability, and Continuous Improvement
Career Path
Entry Requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course Status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
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