Masterclass Certificate in Empathetic Negotiation: Creating Value
-- ViewingNowThe Masterclass Certificate in Empathetic Negotiation: Creating Value is a comprehensive course that emphasizes the importance of empathy and emotional intelligence in negotiation. This course is essential for professionals in any industry, as negotiation skills are vital for career advancement and success.
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โข Understanding Empathetic Negotiation: The Power of Emotion and Reason
โข Preparing for Negotiations: Research, Planning, and Setting Objectives
โข Building Rapport: Active Listening, Nonverbal Communication, and Trust
โข Identifying Interests: Uncovering Needs, Wants, and Motivations
โข Generating Options: Brainstorming, Multiple Offers, and Expanding the Pie
โข Evaluating Proposals: Analyzing Outcomes, Trade-offs, and Consequences
โข Overcoming Obstacles: Handling Tough Topics, Emotions, and Conflicts
โข Closing the Deal: Agreement, Confirmation, and Follow-up
โข Developing a Negotiation Mindset: Resilience, Adaptability, and Continuous Improvement
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